[Known Issue - 1.2.2] Text tool causes Synfig to crash

Hi! Please help me.
The text tool causes a crash every time I use it. The crash happens every time after entering my text and clicking the OK button. Therefore, I have to export them to images in other software to work for the project.

Synfig 1.2.2 (32 bit)
Windows 10

Synfig 1.2.2 is quite an old version (although the current “stable” one) and many bugs have been fixed since then.
Some are already well known.
Please consider checking Synfig’s GitHub Issues before report (or use a more recent version :wink: )

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Again same problem. Using Synfig Development v1.3.13. :frowning_face:

Could you screencast it?
I can’t reproduce it as stated.

By the way, did you see version 1.3.14 was release? :slight_smile:

After clicking ok (after entering text) it says not responding. Just give the message that “Synfig has stopped working unexpectedly”

Otherwise, I would try 1.3.14 version

No changes were made on 1.3.14 on that way - but some other crashes.

By the way, it’s not crashing your problem (the program suddenly closes by itself), but freezing, I guess.

Do you specify a particular font? I know it sounds ridiculous but can you try to let it open for a couple of minutes before forcing it to close? I’ll ask a friend to try it on Windows.

No font is specified. I just use text tool and it freezes and stops working. I will try new version

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Are you using portable or installer version?
He couldn’t reproduce in portable version (1.3.14). :frowning:

The Github Issue I added in my post suggests having to wait for a kind of initialization (scan of fonts available on the system?) and after this it works (thanks @Fadhilkwan).
If it really crash and not just freeze, try starting Synfig as admin and try the Text Tool in a fresh new animation.
If it is a matter of rights, it should be able to give the access.
Then restart Synfig like ordinary (without as admin) and try again.

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Actually it freezes for sometime and it closes automatically.

So I used portable version 1.3.14 software. Same problem persists but application automatically closes by itself (even if text tool is not used). :expressionless: :roll_eyes:

I am facing the same issue, has anybody been able to sort this out?

Please say your SO (and its version) and what Synfig version you are using.
If it’s Synfig 1.2.2, we don’t maintain it anymore.
In case of the problem happens with 1.4.2 (current stable), please try the development version (currently 1.5.1) just to check if it still happens.

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@rodolforg - Where are my manners & etiquette? Please forgive me.

My OS (operating system) is Windows 7 Ultimate and

I am using SynfigStudio-1.4.2-2021.07.29-win64-dc54d

I will try the development version and report back.

Thank you so much for your help :smiley:

My OS (operating system) is Windows 7 Ultimate and

I am using SynfigStudio-1.5.1-2021.10.21-win64-2cb6c

This version hangs the moment it starts.

Ouch, sorry, I used the acronym in my mother tongue.

Wow. There is a real issue on Windows 7.
As I don’t have access to this Windows version (only to 10 and 11 via family), and I don’t know how can I help here :frowning:
Do you think it is a Gtk issue, @ice0?

How many fonts do you have installed on your system?

I am not sure, I need a time to check this.

@rodolforg @ice0 I just checked, I have 241 fonts

Tell me which ones to delete - the ones that are grayed out are software fonts and the system doesn’t allow to delete it - I am sure you already know that :smiley:

This is page 1 - I will post another screenshot next.

page 2

page 3

No need to delete it! I just want to reproduce your environment.

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