Synfig Window Does Not Load After Splash Screen!

Support Synfig related help
#1

Hi,

I’m using Synfig Studio 1.4.0 64 bit for Windows. I’m on Windows 10. Synfig worked fine for a while but then it stopped working. The Synfig Studio splash screen loaded but then the Synfig Studio window didn’t come up though there was a Synfig Studio Icon on the task bar. When I moused over the icon, I saw a preview of a blank window with nothing drawn on it! If I tried to click the Icon, the blank window still did not come up. I tried uninstalling and reinstalling it several times but nothing worked. The problem persisted just the same. If anyone could help, that would be appreciated.

#2

Can you check if it’s the same problem?

Did you close Synfig while it was minimized?
If so, you could edit the config file or edit it.

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#3

Thankyou for the quick response! It may be the same problem but can’t find any settings-1.4 file inside a config folder. The closest thing I’m finding is the config-Q16 folder. Maybe it’s because I’m not using the portable version of Synfig Studio? Do you know the path to the config folder on Windows?

#4

I found the path and fixed the problem! I had been looking for the file in the C:\Program Files directory. When I looked in the C:\Users\UserName\Synfig directory, I found it immediately! That explains why uninstalling or deleting the program file didn’t solve the problem. Thank You soo much for your help! :grin:

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#5

It’ll be fixed for next release.
I’m glad I could help you.

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