Synfig\bin\libgdk-3-0.dll 0xc0000005 v1.2.1 & v1.3.10

#1

Hi Hi
I’m getting an frequent but not consistent crash when I reorganise layers with drag and drop. Event viewer suggests its
Synfig\bin\libgdk-3-0.dll
Possible video driver problem (on two systems here)?
Drivers should be up to date, so any ideas any body?

Faulting application name: synfigstudio.exe, version: 0.0.0.0, time stamp: 0x59b38086
Faulting module name: libgdk-3-0.dll, version: 3.22.12.0, time stamp: 0x59310da2
Exception code: 0xc0000005
Fault offset: 0x000000000002a3cf
Faulting process ID: 0x76d0
Faulting application start time: 0x01d43ac5f92f94e3
Faulting application path: C:\Program Files\Synfig\bin\synfigstudio.exe
Faulting module path: C:\Program Files\Synfig\bin\libgdk-3-0.dll
Report ID: 5c3e07a5-4abc-4b39-a2d2-825a5013b9c6
Faulting package full name:
Faulting package-relative application ID:

SAL

#2

Hi,

it seems to be a common issue with drag’n’drop in Windows with libgdk-3-0.dll.
Not related with Synfig, lots of other projects are affected (just Google for it)
You could try to use different builds of libgdk-3-0.dll (currently 3.22.12.0)
For example from here on GitHub, using tags to obtain older versions

#3

Well let’s hope it does better tha nthe first three I tried before asking. We’re using the libgdk-3-0.dll that is packaged in the synfig install; even if it isn’t the Synfig product, it’s part of the Synfig package. I can’t see my company’s customers taking the “it’s not us it’s the windoze stuff we put in with our stuff” for an answer for one minute. “we got if off you” they’d say “you’re supposed to make sure it works nag nag nag support nag nag quality nag ISO 9001 nag LOL”
If your car won’t start who believes the dealership that says “it’s nothing to do with Skoda, Ford, BMW, whatevva, it’s the starter motor”?
I see SS 1.2.1 has v.3.22.12 at a different byte size to SS 1.3.[789] and 1.3.10?

When I can give it some more time I shall see if I can get Studio to start up with other versions and let you know. Thank you for giving the matter your time SAL:heart_eyes: